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Terms and Conditions

Our Code of Practice

  1. We will complete our works as detailed on our written quotation and to a high standard.
  2. We will complete our works by the agreed date or within a reasonable time.
  3. We will complete our works for the agreed price or where no price has been agreed at a reasonable rate.
  4. We will take all reasonable precautions to minimise inconvenience and maintain a safe and healthy work site.
  5. We will ensure that all operatives are competent and qualified to carry out the necessary works.
  6. We will ensure that our operatives will at all times treat you and your property with respect.
  7. We will keep you informed at all stages and where appropriate seek your agreement on materials and fittings.
  8. We will ensure that we have adequate insurance to cover all aspects of work.


Our Terms and Conditions


1.0 Prices

1.1 All prices are submitted excluding VAT.

1.2 ‘Quotations’ are submitted as a fixed price and failing significant circumstances the price submitted on the quotation will be that invoiced.

1.3 ‘Estimates’ are submitted in circumstances where providing a fixed price is not feasible due, for example to, undetermined or incomplete specifications or where the extent of works cannot be fully determined. Where as every effort is made to ensure that estimates are as accurate as possible we cannot guarantee an estimated price.


2.0 Payment

2.1 Elec-Sec Ltd reserves the right to request a 25% deposit against works to cover initial materials and insertion of equipment.

2.2 On larger projects a ‘schedule of payment’ may be required, linked to progress. Delays in payment may adversely affect schedules and incur costs. Elec-Sec Ltd reserves the right to invoice such costs.

2.3 Unless prior agreed, final/full payment is required on completion of works.

2.4 All materials or goods supplied by Elec-Sec Ltd remain the property of Elec-Sec Ltd until paid for in full.

2.5 Elec-Sec Ltd reserves the right to charge interest on overdue accounts at the rate of +5.0% (plus five percent) above the current Bank of England lending rate.



3.0 Guarantees and insurances

3.1 Elec-Sec Ltd provides a twelve-month guarantee against faulty workmanship/materials.

3.2 On completion of works and following full payment, manufacturers guarantees will be forwarded for any relevant appliances or equipment supplied.

3.3 Elec-Sec Ltd cannot be held responsible for any costs associated with faulty appliances or equipment including any associated remedial works which was not caused by Elec-Sec Ltd, its servants, employees, agents or sub-contractors.

3.4 Following full payment, certification will be issued.

3.5 Elec-Sec Ltd shall ensure that it has adequate insurance to cover all aspects of work at all materials times.



4.0 Customers responsibilities

4.1 Refer to ‘Notes’ on quotation or estimate.


5.0 Risk

5.1 The risk in the goods or materials shall pass to the client upon delivery to client’s site/address.


6.0 Maintenance agreements

6.1 All maintenance agreements are a 1 year auto renew at end of term policy, unless otherwise stated.

6.2 All maintenance contracts are billed at the beginning of the agreement in full

6.3 30 days notice is required in writing before the auto renew date if you wish to cancel the agreement.

6.4 In the event of a price increase you will be notified a minimum of 60 days in advance of you renewal date allowing you time to look for an alternative supplier, if you do not respond to the notification of the price increase this will be taken as your acceptance of the increase.

6.5 If we are unable to keep to the agreement a refund of any uncompleted services will be returned to you.

6.7 Any rectification or additional works not covered by the maintenance agreement will be invoiced separately.


7.0 Termination of Maintenance Contracts

7.1 Either party may terminate this agreement immediately

y on notice in writing to the other party if;

(i)       the other commits a material or persistent breach of any term of this agreement that (in the case of a breach capable of being remedied) has not been remedied within 30 days of a written request to remedy the same;

(ii)      an interim order is made, or a voluntary arrangement approved, or if a petition for bankruptcy order is presented or a bankruptcy order is made against the other party or if a receiver or trustee is appointed of the other party’s estate or a voluntary arrangement is approved or an administration order is made, or a receiver or administrative receiver is appointed over any of the other party’s assets or undertaking or a resolution or petition to wind up the other party is passed or presented (otherwise than for the purposes of reconstruction or amalgamation), or

(iii)     if any circumstances arise which entitle the Court,  a creditor or company to appoint a receiver, administrative receiver or administrator or to present a winding up petition or make a winding up order.


Signed on behalf of Elec-Sec Ltd

Andy Burnap

Managing Director